Apple Macbook Flexgate issue published 11/11/2019 | 4 min read

If you have a new Macbook Pro with Touchbar (except for 2018 and 2019 models), your Macbook will screen will most likely fail in a year, or two due to a design flaw related to a flex cable connecting the screen to the logical board, this cable is ultra thin, and very short.

So basically as you normally open/close your computer's lid, this cable will fracture over time leading to this issue, check the video below to see how it looks like:

Apple have admitted this issue back in May 2019 but only for the 13 inch models, leaving 15 inch owners having to pay $600 to replace the entire screen, while the cable it self can only cost between $7 and $9 to replace, but the screen was designed with this cable built into it, making it impossible to replace only the screen.

I was one of those who have faced this issue, and of course due to having a 15 inch model, I have no chance for a free repair.

I heard some people in some countries like Netherlands and Brazil have managed to get a free repair from the Genius bar. Not sure how they managed to convince them.

For more information on the flexgate issue, check this dedicated website (update: website was taken down!):

Also there is a petition was nearly 25,000 people signed it who are facing this issue, and Apple is basically acting like nothing is happening unfortunately.

Here's also a video that explains the issue in details by Louis Rossman, a reputable YouTube author, working professionally in fixing MacBooks.

Worth to note that Apple have managed to "silently" replace this cable with a longer one in 2018 models -both 13 & 15 inch models- in order to fix this issue.

Finally, we all hope Apple can soon admit this issue, and launch a repair program for 15 inch models as well.

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